House Rules

House rules at "World" Restaurant Parkstad Plaza

Onze huisregels hebben als doel een veilig en servicegericht restaurant te kunnen garanderen. Alle aanwijzingen van onze medewerkers over deze huisregels moeten direct worden opgevolgd. Bij overtreding van de huisregels kunnen onze medewerkers u uit het restaurant (laten) verwijderen. Strafbare feiten worden ten allen tijde bij de politie gemeld.

  1. Arriving late? Due to table planning, we are forced – 15 minutes after your reserved reception time – to give your table to other guests.
  2. The entrance fee of the indicated “all-in package” is paid in advance at the reception.
  3. There is no right to a refund if the full package is not used. Drink tokens cannot be returned.
  4. We recommend starting the package with your entire group. Large groups can gather in the brasserie at the reception.
  5. For reasons of hygiene and safety, pets are not allowed (except service dogs).
  6. In order to limit queues at the reception, we can only accept one bill per reservation/table. Paying separately per person is not possible.
  7. At the start of the package, an employee will guide you to your table. Switching tables is not allowed without consulting our staff.
  8. To ensure safety and hygiene, walking around the restaurant without shoes is not allowed.
  9. The “Kids Corner” is a service exclusively intended for guests (up to 11 years) of Parkstad Plaza. Parents are responsible for their children at all times.
  10. In order to keep the price-quality ratio customer-oriented, we charge for the waste of food and drinks (e.g. € 10 per item).
  11. Please hand in any lost property found to one of the staff members.
  12. Property belonging to our restaurant may not be taken outside or moved without consulting our staff. This also includes (left-over) drinks and food.
  13. Guests are fully liable for repair and/or renewal of any damage caused.
  14. Carrying weapons is prohibited. If weapons are found, the police will be notified immediately.
  15. Possession, use or trafficking of narcotics is prohibited.
  16. You may be refused entry to Parkstad Plaza if you are intoxicated.
  17. Parkstad Plaza uses image registration. These images are provided to the police and the judiciary in the event of theft, disturbances and/or accidents.
  18. In accordance with the law, we do not serve alcohol to guests under the age of 18. In case of doubt, we will ask for identification. Enjoy but please drink in moderation and always be mindful of your surroundings.
  19. Smoking (including electronic cigarettes) is only allowed in the designated smoking areas.
  20. Parkstad Plaza cannot be held liable for damage, loss or theft of (personal) property.
  21. The Uniform Conditions for Hospitality (UVH) apply to all agreements entered into by us. You can view these on our website. These universal terms and conditions are binding for everyone who uses our services.
  22. Receive a €5 discount if you have had a gastric bypass on presentation of a hospital pass with name and identification on it.

Do you have complaints of any kind? Report this directly to an employee of our restaurant. We will happily assist you!

Do you have complaints of any kind? Report this directly to an employee of our restaurant. We will happily assist you!

On behalf of the entire team of “World” Parkstad Plaza, we wish you a pleasant experience in our restaurant!